"The hotel has excellent access to public transport as the metro stop is located just next to the entrance."
Stanislav C from Finland
read full review
"Breakfast was great, rooms were clean, enjoyed the hotel terrace overlooking the river."
Fred from United States
read full review
"The room was beautiful and had a great view."
Holly from United States
read full review
4-star family hotel in Hamburg's HafenCity with a U-Bahn station at its doorstep
Family-Friendly Accommodations
JUFA Hotel Hamburg HafenCity offers a large indoor adventure area for children, with board games and puzzles, an indoor play area, and kids' outdoor play equipment including a wooden boat. The hotel provides strollers for guest use and a children's cinema that shows Disney movies. Guests can occupy family rooms with connecting doors and bunk beds for up to four people.
Amenities
All rooms are equipped with a flat-screen TV with satellite channels, a minibar, and a private bathroom. Some room categories offer river views, and quadruple rooms provide separate toilets and bathrooms. The hotel has 351 rooms, including superior triple rooms and quadruple rooms that accommodate four guests.
Dining
The on-site restaurant serves a breakfast buffet with continental, buffet, and vegetarian options, and includes a kid-friendly buffet. The bar operates a coffee house on site and offers special diet menus, snack bar items, and wine or champagne. Guests can dine on the sun terrace or request packed lunches.
Transportation
The hotel is located in the HafenCity district with the U-Bahn station (U4 line) directly next to the entrance, providing access to the city center in three stops. Elbphilharmonie is within walking distance, and the International Maritime Museum and Hagenbeck Zoo are nearby. The hotel provides private parking with electric vehicle charging stations.
Accessibility
The hotel contains modern seminar rooms that can accommodate up to 550 people for business events, with facilities for meetings and banquets. The property is wheelchair accessible, with toilet grab rails and an allergy-free room option. Guests have access to a business center with fax and photocopying services.
Highlights
Location: U-Bahn station at the entrance, 3 stops from city center
Rooms: River views, quadruple rooms, family rooms with connecting doors
Dining: Breakfast buffet with kid-friendly options, sun terrace
Business: Seminar rooms for up to 550 people
Parking: Private parking with electric vehicle charging stations
“This hotel appeals particularly to families, providing both a convenient location near the U-Bahn and engaging play areas for children. While some aspects might not fully meet expectations for a 4-star experience, its HafenCity location offers quick access to key Hamburg attractions. For those traveling with children, the family-friendly amenities likely outweigh minor drawbacks.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Quadruple Room
2 persons
270 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Deluxe Family Room
2 persons
325 sq. feet
2 King Size Beds
Air conditioning
Heating
room details
Superior Triple Room
2 persons
240 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Private parking is possible on site at EUR 19.50 per day.
Services
Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Baby pushchair
Children's buffet
Board games
Children's play area
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Dining Onsite
Nestled in the heart of Hamburg's HafenCity, Kombüse5 presents a delightful culinary experience that celebrates local and international flavors. This family-friendly venue radiates a modern atmosphere, inviting guests to indulge in a diverse range of delectable dishes from hearty German fare to fresh seafood and vibrant Mediterranean offerings.
Kombüse5
Mediterranean and Seafood with Local Influences
Ambiance
A bright, family-friendly setting with modern decor that creates a warm and inviting atmosphere.
Key Offerings
Highlights feature fresh specialties from Cux Fisch in Cuxhaven, locally sourced honey, beef, and pork from Hof Ostermühlen, as well as seasonal fruits from the Altes Land. Guests can enjoy a diverse buffet or light snacks at the hotel's cozy coffee shop.